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TomTom XXL 550 5-Inch Widescreen Portable GPS Navigator

Sunday Jul 11, 2010
TomTom XXL 550 5-Inch Portable GPS Navigator
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Customer Rating: Rating 3.5 out of 5 (9 Reviews)

List Price: $199.00
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Product information Brand: Tomtom
Publisher: Tomtom
Category: Consumer Electronics
Model: 1EP0.019.01
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Features
  • Preloaded with maps of the US, Canada, and Mexico, complete with Map Share technology for easy modification and updates
  • More than 7 million points of interest in over 60 destination categories--gas stations, restaurants, hotels, ATMs and more
  • IQ Routes Technology calculates the fastest route possible based on time of day, saving you time, fuel and money
  • Advanced Lane Guidance indicates exactly which lane to use, so you can go confidently
  • Announces turn-by-turn directions aloud, including street and place names
Accessories
Editorial Reviews

Product Description: XL 550 5" Widescreen Auto GPS Navigation Unit

The TomTom XXL 550 is complete 5.0-inch widescreen navigation--and, since TomTom has the industry's most accurate and dependable maps, you'll have access to one million more miles of roads than you would using other GPS brands. Navigate to any location in the US, Canada or Mexico--or directly to one of 7 million preloaded points of interest. Finding your way has never been easier, using TomTom's new EasyMenu and spoken turn-by-turn instructions including street names.

Maps of US, Canada & Mexico
TomTom is known the world over for the accuracy and extensive coverage of its maps. TomTom maps include 1 million more miles of road than other GPS brands and have been rated highest in terms of quality and reliability.

EasyMenu
Easily access all of TomTom's powerful features through its simple and intuitive two-button menu. Just a tap gets you started, and easy-to-follow commands and recognizable icons lead you through a quick start-up process to get you on the road in no time.

7 million Points of Interest
Comes preloaded with more than 7 million points of interest in over 60 categories. Easily find millions of gas stations, restaurants, hotels and more on your route. Or, seek out a new tourist attraction, nightlife spot or shopping center and navigate directly to it. Customize by adding your own favorites.

IQ Routes*
Despite posted speed limits, traffic traveling along a road at 8 a.m. moves at a different pace than it does at 2 p.m. Actual traffic speed is affected by rush hour, traffic light changes, pedestrian traffic, day of the week, and more. Only TomTom offers exclusive technology that evaluates routes based on actual traffic speeds, rather than posted speed limits, and will recommend the fastest route for the time of the day.

Advanced Lane Guidance**
TomTom provides extra clarity when navigating difficult junctions by showing you which lane to take, so

Amazon.com Product Description: The TomTom XXL 550 is complete 5.0-inch widescreen navigation--and, since TomTom has the industry's most accurate and dependable maps, you'll have access to one million more miles of roads than you would using other GPS brands. Navigate to any location in the US, Canada or Mexico--or directly to one of 7 million preloaded points of interest. Finding your way has never been easier, using TomTom's new EasyMenu and spoken turn-by-turn instructions including street names.

Complete 5-inch widescreen navigation.

Expand your horizons with a 5-inch extra-wide touchscreen.

The award-winning Fold & Go EasyPort mount folds into the back of the device for maximum portability.

Only TomTom has IQ Routes*. This exclusive technology evaluates routes based on actual traffic speeds, rather than posted speed limits, and will recommend the fastest route for the time of day. You'll always be directed to the quickest, most efficient route. Advanced Lane Guidance** provides extra clarity when navigating difficult junctions by showing you which lane to take, so you won't miss your turn or have to make dangerous lane crossings. Photorealistic images and a pulsing green arrow indicate exactly which lane to use.

Eighteen percent of the nation's road information changes every year. With TomTom's exclusive Map Share On-Demand Updates, you have the ability to update your own map instantly or download verified updates from other drivers. Update your TomTom daily or whenever you wish.

The "Help Me!" menu lets you travel with peace of mind. It provides added safety features so you can easily access local emergency providers such as police, fire stations, and hospitals. The "Where Am I?" feature pinpoints your exact location so you can accurately communicate it to emergency resources.

The award-winning Fold & Go EasyPort mount folds neatly onto the back of the device, so both are small enough to fit into your pocket or bag.

Maps of US, Canada & Mexico
TomTom is known the world over for the accuracy and extensive coverage of its maps. TomTom maps include 1 million more miles of road than other GPS brands and have been rated highest in terms of quality and reliability.

EasyMenu
Easily access all of TomTom's powerful features through its simple and intuitive two-button menu. Just a tap gets you started, and easy-to-follow commands and recognizable icons lead you through a quick start-up process to get you on the road in no time.

7 million Points of Interest
Comes preloaded with more than 7 million points of interest in over 60 categories. Easily find millions of gas stations, restaurants, hotels and more on your route. Or, seek out a new tourist attraction, nightlife spot or shopping center and navigate directly to it. Customize by adding your own favorites.

IQ Routes*
Despite posted speed limits, traffic traveling along a road at 8 a.m. moves at a different pace than it does at 2 p.m. Actual traffic speed is affected by rush hour, traffic light changes, pedestrian traffic, day of the week, and more. Only TomTom offers exclusive technology that evaluates routes based on actual traffic speeds, rather than posted speed limits, and will recommend the fastest route for the time of the day.

Advanced Lane Guidance**
TomTom provides extra clarity when navigating difficult junctions by showing you which lane to take, so you won't miss your turn or have to make dangerous lane crossings. Photorealistic images and a pulsing green arrow indicate exactly which lane to use.

Announces Street Names
Keep your eyes on the road while your TomTom announces turn-by-turn directions, including street and place names.

5-Inch Touchscreen
Expand your horizons with a 5-inch extra-wide touchscreen. A wide screen allows an expanded driving view and easier menu operation.

Fold & Go EasyPort Mount
The award-winning Fold & Go EasyPort mount provides maximum portability. It folds neatly onto the back of the device, so both are small enough to fit into your pocket or bag and can be taken with you wherever you travel.

Traffic Update Service* (Optional)
Outsmart traffic. Optional traffic receiver accessory keeps you up-to-date on traffic conditions to minimize potential delays. Based on incoming traffic information, your TomTom will recalculate travel time and suggest alternate routes. Traffic updates available in the US and Canada.

*Feature available in the US and Canada only
**Feature available in the US only

All TomToms Feature

Plug & Go--Works right out of the box.

30 Day Latest Map Guarantee--Up to date, off the shelf.

TomTom Map Share--Modify your own map and benefit from others' verified changes with TomTom Map Share.

Help Me! Emergency Menu--Easily access local emergency providers such as police, fire stations and hospitals.

TomTom HOME--Always up to date.

Fuel Price Service (optional)--Know more, pay less.

What's in the Box

TomTom XXL 550 device, EasyPort mount, USB cable, adhesive disk, car charger, and user guide


About TomTom

Founded in Amsterdam in 1991, TomTom has established itself as a global leader in navigation by being an innovative company with a strong brand, clear customer focus, and high quality products and services.

TomTom is the world's leading navigation solutions provider with navigation products sold in 30 countries and in over 20 languages. To further our commitment to car navigation, TomTom acquired Tele Atlas maps in 2008 so we can continually provide the most up-to-date maps and intelligent routing.

We have our own mapping company!
Did you know that every year roads change by up to 40% in high-growth areas? Tele Atlas manages this by using the world's most comprehensive systems to identify and incorporate these changes into our maps with unprecedented levels of speed and accuracy. All TomTom devices benefit from the Tele Atlas advantage--more coverage, more points of interest, and more freshness and accuracy.

Why TomTom?
At TomTom, we believe that personal navigation should be as easy and safe as possible. We develop smart technology that gives you straightforward solutions, innovations to make life easy.

Customer Reviews

Forget EasyMenu. Full menu is possible!

by Erich Maria Remarque 2010-08-01, 11 people found this review helpful
If you have a choice between the XXL 540 and XXL 550, go with the cheapest. They are virtually the same, save for the inferior EasyMenu on the 550 (which can be remedied, as I'll explain below). In fact, if they are at the same price point, go with XXL 540 and save yourself the trouble of converting the "EasyMenu" to "Full menu".

I would normally use expletives to describe TomTom's new EasyMenu interface on their XL/XXL *50 models, but Amazon probably wouldn't like that very much. ;) Let's just say that EasyMenu is bad. Everyone hates it, and with good reason. It lacks every type of advanced customization you can think of, like proper routing (i.e. lacks toll road or highway avoidance preferences), route planning, itinerary, alternative routes, turn by turn text, the ability to disable IQ Routes, and many many other options that are available in the older XXL 540 and XL 340 versions. Yes, EasyMenu sucks. It's literally a dumbed down version of the original TomTOm menu. It is so limited that only your technologically impaired friend will be able to appreciate it. If you are one such person, I guess EasyMenu will be OK for you. EasyMenu's only pro is that it has sharper graphics, but I don't care much about sharpness when essential routing options are missing.

Unfortunately, TomTom decided to ship all their newest units with this dumbed down menu system. They apparently interviewed a bunch of people, and the interviewees said they don't care about anything other than getting from point A to point B. I guess TomTom took their word literally, and created the freakish EasyMenu.

So far it seems like this device is nothing but a failure, so why not give it 1 star? Well, the internet folk has figured out a way to enable the full menu on these newer EasyMenu-based TomToms, that's why! It's a very simple tweak, and can be done in less than a minute as long as you follow the instructions. I can't post links to the instructions here in the actual review, but you can find them in this review's comments section. Or you can search "easymenu menu options" on Google, and click on the first result.

Yep, you can enable the fully featured menu, if you care about any advanced option. All those features that were missing on the EasyMenu will now be enabled and fully functional. Proper routing, itinerary, advanced planning, road avoidance, advanced POI management, ability to turn off IQ Routes and all other options will be there. All these features are in fact already built in the preinstalled OS software. TomTom in all their wisdom chose to hide them. I don't understand this intentional dumbification, and the lack of a simple option to allow us more advanced users to enable the advanced functionality. But as long as there is a tweak to overcome that, I am happy.

In any case, the tweak is very, very simple. Simply create a text file called TomTom.mnu, copy paste the customized menu structure (follow the links and read the threads!), save the file, create a folder called "SdkRegistry" in your GPS navigator's root directory, and finally copy paste the "TomTom.mnu" file you created in there. If the file is present, EasyMenu is disabled and the full menu is enabled. If the file is not present (or has a different name), the full menu is disabled and EasyMenu is enabled. That simple. Just follow the instructions in the links found in the comments section.

After replacing the "EasyMenu" system with the full menu, this is what I gained:

- Route customization (ability to avoid a specific road)
- Itinerary (planning a route through multiple stops in a specific order)
- Ability to actually see a list of upcoming turns in text form. You can even play a demo of the route.
- Ability to avoid highways, toll roads, and other road types.
- Full Point of Interests management and customizations, including alerts.
- Compass, customization of data that's displayed in the main navigation view
- Backlight and Brightness options (yes, you can't change the brightness on EasyMenu)
- Audio warning customizations

These are all features that are missing from EasyMenu. And now I have them all enabled. The sleek new navigation interface is intact, and you get to use all these advanced options. Seriously, applying the tweak is a must.

Before you do anything though, backup, backup, BACKUP your device. You never know when something might go wrong. However, do NOT use
TomTom Home for that task (the backup feature has issues). Instead, copy-paste everything (including hidden files) manually from your
TomTom to your PC.

So think about it. This tweak literally makes the XXL 550... a XXL 540. But with the ability to switch between EasyMenu and Full Menu at anytime. Because if in the future TomTom wises up and adds those missing features to EasyMenu, you might want to switch back to it. ;)

A few thoughts about the hardware:

- The specs are exactly the same as XXL 540. If you have one of those, you already have the XXL 550.

- It still uses USB 1.1 instead of 2.0. I backed up everything to my computer as soon as I connected the device, and that process took almost 40 minutes (1.82GB of data, with 620KB/s average speeds). It's truly unfortunate to be in 2010 and see this kind of outdated technology still implemented in new devices.

- Audio instructions are VERY loud. Louder than Garmin 1350, in fact (a good thing). I didn't have any trouble hearing them over my car's loud engine and moderate radio volume. Street name pronunciations are also very clear.

- I know some people have issues with the EasyPort mounting system, but I didn't encounter any. It's a very simple "hold and rotate"
process. The unit stays in place even during bumpy rides. I find both the Garmin and TomTom mounts adequate.

UPDATE: After a few uses the EasyPort suction cup stopped holding. The slightest bump causes the unit to fall down. However, it can be fixed by pouring some water over the suction cup just before attaching it to the windshield. It becomes so attached to the window when you do this, that it's actually hard to detach. :p

- Battery life is around 4 hours (3 hours 50 minutes to be precise on Day mode). This was after activating the "Dim screen between instructions" function (automatically lowers the brightness to a minimum when it isn't giving you any new instructions, like in the middle of a long highway stretch, and increases to full brightness for about a minute before and after each instruction). This option is, of course, only possible when using the Full menu. With EasyMenu it stays at full brightness all the time, and that is bound to shorten battery life. Yep, another good reason to switch to Full menu. ;)

Again, read the comments section of this review for instructions on how to enable the Full Menu.

TomTom Remains a Leader in GPS

by J. O. 2010-07-29, 3 people found this review helpful
I have always heard that the name in GPS is TomTom and this unit supports that assertion. The screen is easy to see and easy to use. The directions were straight forward and it was up and running right out of the box. My only wish is that the unit came with an option to use regular batteries or to recharge through the USB cable since once of our cars doesn't have a working cigarette lighter.
Other than that, it is everything I wanted in a GPS unit.

Angst Over Fights Relating to Use of GPS Navigator

by Thomas M. Loarie 2010-07-28, 3 people found this review helpful
I have had a Garmin Nuvi for three years so my use - testing and reviewing (via the Amazon Vine program)- of the TomTom XXL 550 5-Inch Widescreen Portable GPS Navigator can be compared and contrasted to my Nuvi experience. My wife and I immediately took to the GPS Navigator due to its large screen and the ease with which we could attach it to the inside of our car windshield.

We have now used it for over a week and are fighting over who gets it daily (permanently?)! The menu set-up is intuitive and offers great flexibility with operator preferences for voice, places of interest, and colors. I connected it to my computer to get software updates and found that to be seamless...with one exception. I got a message that my maps were out of date and needed updating. After thirty minutes of download, the download stopped with a message noting the unit lacked capacity. ???? Not sure what this is all about.

My only other complaint is the touch-screen keyboard which does not always register the number or letter properly.

I love the IQ Routes(TM) feature which evaluates routes on actual traffic speeds showing the best route based on the time of day. My only real regret is that I did not get a chance to test the unit providing traffic updates. That is a very impressive upgrade, particularly for urban areas like San Francisco.

All in all, we much prefer this unit to our Garmin and it appears we will have to live with the ongoing battle over who will use it each day!

Addition after original post...I had the same problem as another reviewer when I tried to update my maps. I lost all of them. No problem. A simple call to TomTom's 24/7 call center solved the problem. The download was to first remove the old maps so room existed for the new. It had not. Additionally, distances are provided contrary to the experience of another.

Poor designed

by Michael D. Hoang 2010-06-18, 10 people found this review helpful
I guess i am the first reviewer. Make sure to back up your GPS before updating, cos you will loose your TTS after updating it.Also this model does not give you Written Instruction after entered the destinations(Something likes turn left in 20ft, and then turn right in 40ft) and the POI sucks, it will only provide the phone number and location on the map. The reason i give this GPS 3 stars because it has big screen and quick response .

Won't Save Route When Turned off

by Kurt Jarchow 2010-09-05, 0 people found this review helpful
First, this unit is easy to use and picks some good roads to get around traffic.
On a trip from Virginia Beach to Maine, it directed me to a road around New York that I never would have picked from a map, but there was minimum traffic and I made good time.

Second, some of its choices are bad. For example, take my trip from Va Beach to Maine - instead of going up the DelMarVa peninsula, it wanted me to drive through or around Richmond, Washington DC, and Baltimre. I was able to tell it to go the Eastern Shore route, using a POI (point of interest) but there is no option to save a special trip (only can save destinations). So I had to leave it on while I stopped at a rest area or restaurant and hide it in the armrest console.

Another annoying thing it does is, out of the blue it says "there is another route that will save 6 minutes. Do you want this route?" That's all it says - No other info. How's a person supposed to know whether the other route is really better?

On the plus side, it gets a signal fast and recalculates fast when you make a wrong turn or pursposely deviate from the planned route.

The TomTom XXL 550 is an excellent, affordable, "user-friendly" GPS unit that will please a wide variety of users ...

by D. Fowler 2010-08-13, 0 people found this review helpful
Watch Video Here: http://www.amazon.com/review/RA9B27OETQJA1 Many people prefer "user-friendly" items and the TomTom XXL 550 just happens to be one of them. A few days ago I was in one of those big box stores and two different manufacturers had set up their units on an end cap where people could compare and decide for themselves which one they might be interested in purchasing. The TomTom seemed to be garnering the most attention, especially from the older audience. The larger keyboard may have been one of the things that was attracting people. I know that one unit I have is difficult for me to use simply because I have a tendency to tap on a letter adjacent to the one I need. This is the perfect unit for the entry level GPS user.

When planning a vacation in the past you may have purchased a travel guide, but even the best of them are not all inclusive. One of the best features of the TomTom XXL 550 (and all the other TomToms for that matter), is that it includes approximately seven million preloaded points of interest. You'll not only be able to find that gas station, hotel, ATM machine, and restaurant, but you'll also be able to find POIs from numerous categories. No more paper maps unfolding in the front seat, no notes posted on the rear view mirror, and no more pulling over to the side to check out your Mapquest directions.

There are a few minor issues with this unit which are discussed in the video, but the positive aspects and features of the TomTom XXL 550 5-Inch Widescreen Portable GPS Navigator certainly override them. The potential purchaser of this unit can read all the specs, but the best way is to actually take a look at the TomTom in the video. Just take a look see and you just might take a fancy to this user-friendly GPS, a unit that will get you where you want to go in the fastest, easiest way possible!

Will never buy another Tomtom - hate it!

by Krista Fouquette 2010-08-09, 0 people found this review helpful
I bought my Tomtom at Christmas and after the initial fun that I had playing with the extra features, I wished that I had saved my money. I will just give a summary of things that I don't like:
-suction cup mount does not stick. GPS falls off window
-bottom "plug" location makes it difficult to use the extra "sand bag" for mounting
-compass routinely points in the wrong directions - we are driving south, and it shows east, etc
-POI's are terrible - hardly ever has state parks listed
-driving in the country is bad - we always get routed onto dead end dirt roads and driveways
-multi route itineraries are not easy/may not be possible to do. have to do the routes one at a time
-screen is not nearly bright enough if sun is shining on it

things that I do like:
-screen is big, easy to see
-lots of options to change the screen display

Overall, don't wasted your money. I thought about giving this to my 17 year old son, but the directions are so unreliable that I don't trust it enough. I will buy us both Garmins

Krista

Don't throw away your maps yet

by Pippa Lee 2010-08-08, 0 people found this review helpful
I have never used a GPS before and I'm not a good navigator, so I had high expectations when I tried the TomTom XXL 550.

This TomTom comes with a car adapter charger, a USB cable, the EasyPort mount and a very skinny instructions booklet. The booklet gives the estimated time for charging the battery at about 2 hours. One has to go by the estimated time because no "battery charging" icon appears when the TomTom is connected to a power source, so it is hard to tell when the battery is completely charged or if it is charging at all.

Programming the TomTom is easy and intuitive. The menus are almost self-explanatory. I encountered a problem when I couldn't enter some addresses because they have a number prefix separated by a hyphen and the number keyboard doesn't include a hyphen key. In such cases, I had to tap the "crossing" button to enter the street name of the nearest intersection, which meant, if I didn't know it, I had to look it up on a map. Once the departure and destination locations are entered, the device calculates a route and you're ready to go. However, there's not way to review the directions, which is something I would like to do before I jump into the car. I want to know beforehand such things as what streets are along the way and what exits I have to use

For my first trial run with the GPS, I chose a trip to a nearby supermarket. It identified the turns, exits and streets correctly--but only on the screen. According to the box, this GPS is supposed to have the capability of speaking street names aloud, but in my case, this feature was either not working (are Hawaiian names too hard for it?) or I needed to first subscribe to it. Another feature that's listed for this device but did not show up while I drove was the Advance Lane Guidance. Again, I have to wonder if this one is also by paid subscription only.

As long as the sun is not hitting on the GPS, the screen is easy to see. But once sunlight shines on it, the glare would render it useless since there are no controls to adjust for brightness.

As for voice instructions, I would have much rather preferred hearing "Turn right after Leoku Street" than just "Turn right" because I don't know if it is warning me that the turn is coming up or if it wants me to do it right away. Voice volume is good, loud and clear at 60%. For English, there is a selection of 4 female voices and a male one to choose from. Voices for Spanish and French are also available.

For my second trial, I chose to drive to a shopping center, but this time I decided to take the "wrong" exit to see how the GPS would work. It "found" me but it kept giving me instructions toward every point of interest that was along the way. My expectation was that it would automatically recalculate a route to the shopping center based on where I was. I guess this have to be done manually instead.

I thought this GPS is user-friendly but the features struck me as pretty basic. I felt that my map book still has a place in my car and that this GPS is better used in conjunction with Google map driving instructions when I need to go to unfamiliar places.


Terrible on so many levels

by Peter L. Simons 2010-07-30, 0 people found this review helpful
It's worth mentioning that I virtually never write reviews. For me to do so I have to be either amazingly impressed or utterly disgusted. I purchased my Tomtom XXL at a local membership store. At first I was fairly impressed. I set it up in the parking lot, set my home location and said "take me home." It did so extremely well but then again I only live about five miles from there.
Here's my gripe; the Tomtom has a lot of bells and whistles if you can figure out how to find/use them. Other things I felt should be on a $200+ device were not there. For instance the ability to save an itinerary to use again in the future is not available on this model. You can save destinations as favorites but that's not the same thing. Half the time I would try to scroll the map and ended up accidently taking myself out of the view and into something else. With the map zoomed out to get a feel for the route I would constantly find I had accidently inserted a Via Point I didn't want. Even if I had not selected Change Route, adding Via Points appears live at all times. Surely it would be easy enough to have an "on/off" tap point for Via Points. When I spoke to their tech support they were very friendly but not much help. Comments like "this was much easier to do on the old one" did not bathe me in waves of encouragement.
The PDF that was supposed to be for the product is actually for another model with "similar" features. Trust me similar is a stretch. Other than for downloading updates the software interface for your PC is virtually worthless. Wouldn't you think it would be nice to be able to plan a route on their route planner and download it to the device. Nice but you can't do that. You can use their version of Mapquest which their own support told me is "hit and miss."
One of their support people, a very nice and helpful person, admitted to having hand drawn a navigation sheet so she would know where to find things on the device. If she has to do that what chance do we have? Finding where they have buried options is an exercise in sheer frustration. They have taken a device with many worthwhile features and made them a nightmare to use. Other abilities that should be there are missing altogether. They should scrap this and start over. I returned the Tomtom to the store and bought the Garmin 255W which was $100 cheaper. Admittedly it has way less feature than the Tomtom, but at least what it has is easy to use.
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